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Last updated and effective date: July 6th, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
The types of personal information we obtain about you depends on how you interact with us and our products and services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:
Including your full name, alias, postal address, email address, phone number, date of birth, account name, signature, username or social media handle, or other similar identifiers.
Including your driver’s license number, or other similar government identifier.
Including device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Including browsing or search history, and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
Including credit or debit card number.
Including products or services you have purchased, returned, exchanged, or considered, preferences, and rewards activity related to SUKOSHI Rewards membership.
Including skin tone and type, hair color and type, eye color, and other beauty profile information you provide.
Including information you choose to provide regarding skin conditions or medications in connection with a beauty service, in-store digital experience, or product recommendation.
Including age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
Including photographs, images, videos, and recordings of your voice (such as when we record customer service calls for quality assurance).
Inferences drawn from or created based on any of the information identified above.
Including professional or employment-related information (such as education and employment history) and any other information you provide in connection with applying and interviewing for employment at SUKOSHI MART. If we retain you as an employee, this may include, among other things, your Social Security number or taxpayer ID.
We collect personal information about you from various sources. For example, we collect and obtain information:
We collect personal information you provide, such as when you make a purchase, register for an account or create a profile, sign up for the SUKOSHI Rewards program, contact us, respond to a survey, RSVP for an event, interact with us in store, participate in a sweepstakes, contest, or other similar campaign or promotion, apply for a job, or sign up to receive emails, text messages, and/or postal mailings.
When you visit our websites, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please see “Cookies and Similar Tracking Technologies” section below.
In some cases, we record customer service calls for quality assurance. We also use Closed Circuit Television or CCTV in our stores for safety, security, fraud, loss prevention, and operational purposes. In addition, some of our stores utilize technology that transmits a Bluetooth signal to and/or works with your mobile device (the “Beacon”). If you have enabled the Beacon on your mobile device, we collect Device Information and Other Unique Identifiers and Geolocation Data when you visit our stores.
We obtain information from third parties that we have partnered with, such as Rakuten Advertising, and other third parties we choose to collaborate or work with.
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, YouTube, Pinterest, Tik Tok) in connection with our websites, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.
The Company may use Personal Data for the following purposes:
We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.
For your convenience, our websites include functionality that allows you to remain logged in so that you do not have to re-enter your password each time you want to access your account. If you choose to remain logged in, you should be aware that anyone with access to your device will be able to access and make changes to your account and may be able to make purchases through your account. For that reason, if you choose to remain logged in, we strongly recommend that you take appropriate steps (such as enabling the “Passcode Lock” security feature on your mobile device) to protect against unauthorized access to and use of your account. Please also notify us as soon as possible if you suspect any unauthorized use of your account or password.
Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.
You may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, update and correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
You can submit a request to access or delete your personal information, or withdraw consent, or request an explanation of any computer-system decision about you by:
You can also opt out of interest-based advertising from other third-party partners by:
You can update information related to your account by:
If you have given SUKOSHI MART permission to store your credit card information and you don’t want merchants like SUKOSHI MART to receive your updated credit card information through your credit card issuer’s account updater service, please contact your card issuer.
For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or email to verify your request. Depending on your request, we will ask for information such as your name, and an email address that you have used with SUKOSHI MART, or a phone number you have used with SUKOSHI MART. For certain requests, we may also ask you to provide details about the most recent purchase you made online or in store.
You can stop receiving promotional emails at any time by:
You can stop receiving promotional postal mail at any time by emailing us at firstname.lastname@example.org.
You can opt-out of receiving text messages from us by replying “STOP” to the text message you receive from us. Please note that this will only opt you out of the specific text messaging program associated with that number. For more information, please refer to the SUKOSHI MART Text Messaging Terms & Conditions.
In-App Push Notifications
You can stop receiving in-app push notifications in SUKOSHI MART Mobile Apps by adjusting your Notification Settings in the SUKOSHI MART Mobile App.
You can request that we remove content or information that you have posted on a public page on some of our websites (such as part of a Ratings & Review) by emailing details to Customer Service at email@example.com. Please note that while we will endeavor to honor your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from our website. For example, historical copies, or “caches,” may remain.
SUKOSHI MART is located in Canada and uses service providers and corporate affiliates that may be located outside of Canada, including in the United States or other countries.
If you submit personal information to SUKOSHI MART, your personal information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your personal information in a country other than your country of residence including, but not necessarily limited to, the United States.
Our website is not intended for or directed to children under the age of 13. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If we become aware that a child under the age of 13 has provided us with personal information, we will delete the information from our records.
If you have any questions about our privacy or security practices, you can contact SUKOSHI MART’s General Counsel by mail, telephone, or email:
SUKOSHI MART Head Office (Canada)
5-6 6315 Shawson Dr.
Mississauga, ON L5T 1J2
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by email, telephone, or mail.
Customers who are residents of California may request information concerning the categories of personal information (if any) we share with third parties or affiliates for their direct marketing purposes. If you would like more information, please submit a written request to us at this address:
SUKOSHI MART Head Office (Canada)
5-6 6315 Shawson Dr.
Mississauga, ON L5T 1J2
You can find a list of the categories of personal information that we collect in the “What Personal Information We Collect” section above. For details regarding the sources from which we obtain personal information, please see the “How We Collect Your Personal Information” section above. We collect and use personal information for the business or commercial purposes described in the “How We Use Your Personal Information” section above.
We disclose the following categories of personal information for business or commercial purposes to the categories of recipients listed below:
For more information on how your information is shared, please see the “How We Share Your Personal Information" section, which provides more detail on our Service Providers and Third Party Partners. We may also need to share any of the above categories of information pursuant to Legal Process or as a result of a Business Transfer as described in the “How We Share Your Personal Information” section.
Subject to certain limitations and in addition to the choices enumerated under the “Your Rights” section above, California residents have the right to request access to (also referred to as the “right to know”) the categories and specific pieces of personal information we collect, use, and disclose; the right to request deletion of their personal information; and the right to opt out of any sales of personal information that may be occurring.
You may submit a request for a copy of the information collected about you in the last 12-months, or request deletion of information, by following the steps outlined in the “Your Rights” section above.
You may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such a request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
If you have been designated as an authorized agent to submit a request on behalf of another consumer, you must contact us with your request at firstname.lastname@example.org with a Representative Authorization form signed by the consumer you are representing.
Though we do not receive any monetary compensation, our use of tracking technologies may be considered a “sale” under California law. You can opt-out of being tracked by these third parties by emailing us at email@example.com. Please note that your use of our website may still be tracked by SUKOSHI MART and/or our service providers. We do not knowingly sell the personal information of consumers under 16 years of age.
Categories of personal information disclosed that may be considered a “sale” under California law: Basic Identifying Information, Device Information and Other Unique Identifiers, Internet or Other Network Activity, Geolocation Data, and Commercial Data.
Categories of third parties to whom personal information was disclosed that may be considered a “sale” under California law: advertisers and marketing partners, data analytics providers, and social media networks.
We offer our customers a loyalty program (the SUKOSHI Rewards Program) that provides certain perks, such as rewards and exclusive offers. We may also provide other programs, such as sweepstakes, contests, or other similar promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information, they might be interpreted as a “financial incentive” program under California law. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, services, and benefits to Program participants.
You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Visit the terms and conditions page of each Program to view full details, including how to join.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.