Store Credit online or in-store permitted for exchange purchases within 14 days of delivery date as stated in order information.
Exchange purchases and Store Credit are made for unopened items in their original condition and non-hygienic items ONLY.
Exchanges or Store Credit will be issued once our team has received and examined any returned products from your purchase order.
Sukoshi is not responsible for any additional return shipping and handling fees made, and are only responsible for initial shipment charges.
If the return or exchange is a result of our error (you received an incorrect item, etc.), we will cover the return shipping costs. Once we receive the item and it is confirmed to be an error on our end, we will ship the correct item.
Please note that we cannot accept returns of opened items.
ALL SALE / DISCOUNTED ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED.
All hygienic products that are made for contact with skin/hair, such as earrings, barrettes, hair accessories, and face tools are final sale.
Sukoshi will not offer store credit for any open, used, or damaged products. Customers are to provide photos of their returning products before being shipped in case of damage during transit.