Delivery

🌐 WE SHIP WORLDWIDE 🌐 SUKOSHI MART is committed to delivering your orders as quickly as possible and at the lowest possible cost! Every order includes a tracking number for you to follow along its journey from us to you.

 

Canada Post Service Disruption Disclaimer

Our shipping services do not primarily rely on Canada Post, which means disruptions to their operations are unlikely to affect most deliveries. However, please note that orders shipped to P.O. box addresses may be affected, as these typically require Canada Post services.

To ensure a smooth and timely delivery, we kindly ask customers to provide a residential or business address instead of a P.O. box. We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to contact us!

Advent Calendars

Guaranteed delivery for Canada/US only — with the exception of unforseen circumstances with the shipping carrier. International orders may be subject to customs procedures. We will ship in a timely manner to minimize any potential delays.

 

Tracking

SUKOSHI MART utilizes multiple carriers, including UPS, UniUni, FedEx, Fleet Optics, Flashbox, and Canada Post, to ensure that your orders are delivered in the best possible timeframe based on volume and expected delivery times.

While we cannot guarantee which carrier will be used for your order, you are welcome to reach out to our Customer Service team with your order number if you have a preferred carrier. We will do our best to accommodate your request.

Flashbox orders require a prompt response by the customer to ensure same-day delivery within the Greater Toronto Area. Delivery occurs between 4-10PM ET.

All orders will receive a post-purchase email including a tracking number. If you did not receive a confirmation email, kindly check your spam folder or contact our customer support team at hello@sukoshimart.com and we will be happy to assist you. 

Although we try our best to deliver your items out as soon as possible, delivery times may vary depending on a number of factors:

• Delivery company's processing times
• Custom examination (when bound outside Canada)
• Delays due to adjustment requests, holidays, weather conditions, unexpected events

Failed or Unclaimed Delivery

Your order may be returned to us when unclaimed or due to an incorrect/incomplete shipping address. These failed delivery attempts are considered undeliverable.

When an undeliverable package is returned to us, we can either issue a refund or attempt to re-ship the package (additional fee applies). In the case that an undeliverable order is cancelled by the customer, the original delivery fee will be applied. In some cases, an additional handling fee (15% of the value of your order) will be applied.

If your package is undeliverable or returned to us due to an error on the part of our Delivery Service Provider, we will re-send your order at no additional cost to you.

Policies

• Domestic sales tax will be applied to orders based on order destination and in compliance with federal, state and local laws.
• For US, UK, EU & BRAZIL customers, international duties and taxes are unpaid for both paid and free shipping. Your package may also incur handling fees charged by the final carrier and/or custom charges at delivery.
• SUKOSHI MART is not responsible for any fees charged at delivery. Such fees are the responsibility of the customer and are non-refundable in any form. All SUKOSHI MART policies are subject to change without advance notice. Be aware of your local custom regulations.
• Please ensure that all of your information is correct prior to submitting your order (ex. address, zip/postal code, phone number, billing address) as SUKOSHI MART is not responsible for additional fees to reship the order.
• We reserve the right to consolidate orders going to the same address in one delivery.

If you have any questions or concerns, please refer to our FAQ page or email us at hello@sukoshimart.com and we will be happy to assist you.